About the Course:

Effective and efficient workplace communication can help improve teamwork and collaboration, mitigate conflicts by reducing the chances of misunderstanding and provide emotional support for every team member. By becoming a better communicator, you will build better relationships with your employees, colleagues, and clients.

Leaders need to be continually aware of the following critical communication axioms:

• It is impossible not to communicate
• Messages include content & the relationship between the people communicating
• Nonverbals most often communicate the message
• The skill of the communicators impacts the outcome
• And there are two views of successful communication:
• When both parties have the same understanding
• When both parties are willing to communicate again

Course Objective:

Leaders must be effective communicators in order to:

• Understand the needs of employees, customers & suppliers
• Coordinate & engage others
• Ensure that key tactics & strategies are understood
• Leaders can’t lead effectively - if they don’t communicate effectively

Who is the Target Audience?

• Any leader, manager or supervisor and all teams

Basic Knowledge:

• No Prerequisite Required