About the Course:

This course offers a deep dive into the revolutionary impact of generative AI on operations management. In this short course, participants will explore how AI helps in planning, enhances decision-making, and drives innovation in operations management.

We'll delve into the practical applications of generative AI, covering key areas like planning, organizing, leading, controlling, and continuous improvement. Additionally, a special focus will be given to understanding chat-based AI models and the basics of prompt engineering, essential skills in today's AI-driven world.

Course Objective:

• LO1: Understand the fundamentals of generative AI and its application in operations management in general.
• LO2: Learn about the steps in the operational management cycle and how generative AI optimizes each step for enhanced efficiency.
• LO3: Gain insights into common issues in operational management and how generative AI offers solutions.
• LO4: Master the basics of chat-based AI models and prompt engineering for practical applications in operations management.

Who is the Target Audience?

• Anyone working in Operations Management
• Managers: New, Established, and Aspiring Managers - especially those in operations, manufacturing or service sectors, production, and industry

Basic Knowledge:

• Participants should know basic Operation Management concepts.