About the Course:

The Act creates guidelines under which debt collectors may conduct business, defines the rights of consumers involved with debt collectors, and prescribes penalties and remedies for violations of the Act.

It’s a federal law that limits the behaviour and actions of third-party debt collectors who are attempting to collect debts on behalf of another person or entity.

During this webinar, we will discuss an overview of the FDCPA, its history, provisions, recent updates and how it came about. Also, how FDCPA relates to all levels of staff. We will also discuss the current regulatory & economic environment to help us determine what 2024 could look like.

Course Objective:

• Understand the purpose, history, and key provisions of the Fair Debt Collection Practices Act (FDCPA) and its impact on debt collection practices.
• Explore the rights of consumers under FDCPA and the limitations placed on third-party debt collectors.
• Learn about recent updates to the FDCPA and how the regulations apply to staff at all levels of financial institutions.
• Analyze the current regulatory and economic environment to anticipate the potential impacts of FDCPA compliance in 2024.

Who is the Target Audience?

• Legal & Compliance, Banking

Basic Knowledge:

• No prior knowledge is required