About the Course:
Clarify the impact cognitive bias has on our workplace effectiveness and our lives. Identify the most impactful categories of cognitive bias in the workplace. Increase self-awareness by exploring the biases you may be habitually prone to express. Receive tools to address cognitive bias in your organization by increasing organizational and individual awareness.
Here's what we’ll cover:
- Define and discuss the effects of Cognitive Bias, the neuroscience of mental shortcuts, evolutionary reasoning, and how it affects behavior
- Define and discuss the 12 most pertinent Cognitive Biases in the Workplace
- A new definition of Emotional Bias and its importance
- Overcoming culturally ingrained cognitive bias
- Cognitive bias in leadership styles
- The most destructive cognitive bias in management and teams
- Identifying the emotional triggers of cognitive bias
- Aligning values and practices with the awareness of cognitive bias
- Practices and exercises to reduce the impact of cognitive bias
Changing human behavior is rooted in a consistent ability to increase self-awareness on both the cognitive and emotional levels. This course provides information and practices to disarm the emotional reflexes that cause habitual thinking, causing workplace problems.
Course Objective:
- Understand Cognitive Bias and its effects on workplaces and our lives
- Explore the definitions of how 12 Cognitive Biases impact workplaces
- Determine how Cognitive Biases relate to Emotional Intelligence, Psychological Safety, Positive Culture, and other pertinent programs
- Discover and explore in detail the ones we know we express to reduce errors
- Learn how to notice the emotional drivers of cognitive bias to improve judgment
- Receive the information and materials to discuss Cognitive Bias with others
- Apply to organizational culture by infusing Cognitive Bias awareness into values, leadership, management, performance review, and communication practices
Who is the Target Audience?
- Human Resources Professionals, Organizational Development, Talent Development, Coaches, and anyone responsible for empowering leadership, communication, culture, and learning in their organization. Also, Leadership, Functional leaders, and managers.
Basic Knowledge:
- Anyone with a desire for a more thorough understanding of organizational behaviors and how to engage others in learning about them. People with a desire to deepen and accelerate personal growth.
Curriculum
Total Duration: 2 Hours
Cognitive Bias
The 12 Most Pertinent Cognitive Biases in the Workplace
Emotional Intelligence
Psychological Safety
Positive Culture
Leadership
Management
Teams
Interpersonal Relationships
Decision Making
Taking and Interpreting Direction
Problem Solving
General Bias
Organizational Culture
Performance Review
Feedback
Self-Awareness
Conflict Management
Managing Emotions and Habitual Thinking