Leadership Under Fire: Managing Toxic Personalities with Confidence

About the Course:

Lead with calm authority amid conflict and toxic behavior. Toxic personalities can derail even the most capable leaders, undermining trust, communication, and confidence. Leadership Under Fire equips leaders to recognize manipulative behaviors, defuse tension, and sustain authority in emotionally charged environments. 

Grounded in neuroscience, the MIND Framework™, and Narrative Intelligence, this session shows how to protect your energy, set healthy boundaries, and transform conflict into clarity. Through real-world examples and reflection prompts, participants learn how to lead with composure, confidence, and compassion, even under pressure.

Course Objectives:

• Identify Toxic Behaviors: Recognize common traits and patterns of toxic personalities in the workplace. 
• Understand Impact: Analyze how toxic behaviors affect team dynamics, morale, and productivity. 
• Develop Emotional Intelligence: Strengthen self-awareness and emotional control when dealing with difficult individuals. 
• Apply Conflict Management Techniques: Learn proven strategies to handle confrontation calmly and effectively. 
• Build Resilience and Confidence: Enhance leadership presence under stress and maintain composure in challenging situations. 
• Foster a Healthy Work Environment: Implement tools and practices to rebuild trust and promote a positive team culture.

Who is the Target Audience?

This session is designed for:

• Leaders and managers navigating high-conflict or high-stress environments
• HR and people professionals supporting teams impacted by toxic behavior
• Project and program managers balancing authority with empathy
• Emerging leaders seeking tools to stay grounded when faced with manipulation or hostility

Basic Knowledge:

• No prerequisites required.
• Recommended for professionals with leadership or supervisory experience.
• Complements prior sessions such as Adaptive Leadership in Uncertain Times, The Emotionally Intelligent Leader, or Narrative Intelligence for Influence.