Fearless Leadership: Mastering Tough Conversations with Confidence

Difficult conversations are a natural part of leadership, but they don’t have to be daunting.
Duration: 1 Day
Hours: 1 Hour
Training Level: All Levels
Batch Three
Tuesday, July 15, 2025
12:00 PM - 01:00 PM (Eastern Time)
Batch Four
Tuesday, August 12, 2025
12:00 PM - 01:00 PM (Eastern Time)
Live Session
Single Attendee
$149.00 $249.00
Live Session
Recorded
Single Attendee
$199.00 $332.00
6 month Access for Recorded
Live+Recorded
Single Attendee
$249.00 $416.00
6 month Access for Recorded

About the Course:

In this 60-minute webinar, you’ll gain actionable strategies to tackle tough talks and manage challenging individuals with confidence and clarity. Learn how to stay composed, communicate with impact, and achieve positive outcomes every time.

As a leader, you will inevitably face difficult conversations – whether it is addressing poor performance, managing conflict, or delivering tough feedback. Avoiding these conversations can diminish your leadership effectiveness, create misunderstandings, lower morale, and decrease team productivity. This webinar will equip you with practical strategies to navigate challenging discussions with confidence and poise. You’ll learn how to stay emotionally grounded, choose the right words, and manage strong reactions from others. We’ll explore key strategies for de-escalating tensions, setting clear expectations, and achieving win-win outcomes. You’ll walk away with a toolkit for turning difficult conversations into opportunities for growth and stronger relationships.

Course Objective:

  • Identify common reasons why difficult conversations feel uncomfortable and how to overcome avoidance.
  • Apply a structured approach to preparing for and leading challenging discussions.
  • Deliver difficult messages with clarity, empathy, and authority.
  • Foster productive dialogue that leads to positive resolutions and stronger relationships.

Who is the Target Audience?

  • CEOs
  • COOs
  • CHROs
  • CLOs
  • VPs
  • Directors
  • Managers
  • Supervisors
  • Team Leads
  • Project/Program Managers

Basic Knowledge:

  • There are no Prerequisites for this course.

Curriculum
Total Duration: 1 Hour
Difficult Conversations
Managing Under Pressure
Difficult People
Conflict Resolution
Emotional Intelligence
Assertive Communication
Empathy
Building Trust
Active Listening
Defusing Aggressive Behavior
De-escalation Strategies