ChatGPT for Business Workflows: From Zero to Expert

About the course:

AI isn’t just a convenience tool; it’s becoming a core productivity engine for modern business teams. Yet most professionals only scratch the surface, relying on simple Q&A instead of building repeatable workflows, structured outputs, and reusable prompt libraries. 

This workshop teaches participants how to use ChatGPT to accelerate everyday business tasks, automate administrative overhead, create high-quality deliverables, and support decision-making. No prior technical knowledge is required; we’ll progress from fundamentals to expert-level prompting patterns.

Course Objectives:

By the end of this course, participants will be able to:

• Understand how ChatGPT interprets instructions, context, and constraints
• Design structured prompts using roles, tasks, outputs, format, and guardrails
• Build repeatable workflows for reporting, planning, documentation, and analysis
• Extract actions, risks, decisions, and insights from raw information
• Use prompt chaining and iterative refinement loops
• Create prompt libraries and templates for recurring tasks
• Integrate ChatGPT into meeting preparation and follow-ups
• Apply accuracy checks, grounding strategies, and safe usage practices

Who is the Target Audience?

• Product, Project, Program & Operations Managers
• Business Analysts, Support, & Coordination roles
• Team Leads, Consultants, and Change Managers
• Anyone seeking to automate repetitive business tasks

Basic Knowledge:

• Ideal for knowledge workers who need consistent, high-quality outputs at speed.