Microsoft Copilot for HR Professionals: Smarter People Operations, Faster Decisions

About the Course:

This 90-minute professional course offers HR teams a structured, role-relevant introduction to Microsoft Copilot across the M365 suite. Participants will gain practical, working knowledge of how Copilot operates within Excel, Word, PowerPoint, Teams, and Outlook, along with a foundational understanding of how to design and deploy custom Copilot agents using Microsoft 365 Copilot Studio. The session is anchored in real HR scenarios, recruitment, onboarding, performance reviews, employee engagement, policy creation, town halls, and people analytics. Learners will leave with a clear mental model of when to use Copilot, how to prompt it effectively for HR use cases, and how to integrate it into their existing people operations to recover hours each week and elevate the strategic value HR brings to the business.

Why This Course?

HR functions sit at the intersection of people, process, and decision-making, exactly where Microsoft Copilot delivers significant impact. However, organisations rolling out Copilot to HR teams consistently report a sharp gap between licence adoption and actual usage. Most HR professionals are unsure how to apply Copilot to their specific workflows, what prompts to use, or where it fits inside their hiring, onboarding, and engagement cycles. This course closes that gap. It delivers a focused, HR-led walkthrough that translates AI capabilities into clear, repeatable habits across the exact tools and tasks HR teams already own.

Why Now?

AI literacy is fast becoming a baseline expectation for modern HR professionals, comparable to how HRIS, ATS, and people analytics fluency became standard in the previous decade. Enterprises are investing heavily in Copilot licences, and HR leaders are increasingly expecting their teams to compress hiring cycles, automate manual workflows, elevate the quality of people insights, and free up bandwidth for strategic talent priorities. Acting now offers a clear first-mover advantage: establish AI fluency in one of the most process-heavy functions in the organisation, position yourself as a forward-thinking HR partner, and stay ahead of the steep learning curve that will soon become a baseline hiring expectation.

Course Objectives:

Upon successful completion of this course, participants will be able to:

• Apply Copilot in Excel to analyse headcount, attrition, hiring funnels, compensation data, and engagement survey results through natural-language prompts.
• Use Copilot in Word to draft and refine job descriptions, offer letters, HR policies, employee communications, and review documentation.
• Construct HR-ready PowerPoint decks, town halls, leadership reviews, L&D sessions, and HR strategy presentations from outlines, Word documents, or short prompts.
• Leverage Copilot in Teams to summarise interviews, review meetings, and HR discussions, capture decisions, and track action items across stakeholders.
• Manage HR-related email volume in Outlook through Copilot-powered drafting, summarisation, and prioritisation across employees, candidates, and hiring managers.
• Design and configure a basic custom Copilot agent in Microsoft 365 Copilot Studio for a defined HR workflow, such as onboarding FAQs or policy lookup.

Who is the Target Audience?

• HR professionals across talent acquisition, HR operations, HR business partnering, L&D, and employee experience.
• HR managers, team leads, and HR business partners are responsible for hiring, performance, and engagement.
• Talent acquisition specialists, recruiters, and sourcing teams are handling high candidate and JD volumes.
• HR analysts, people analytics teams, and shared services teams are running recurring HR cycles.
• CHROs, HR heads, and HR L&D leaders are evaluating AI upskilling content for organisational rollout.

Basic Knowledge:

• Functional understanding of core HR workflows (recruitment, onboarding, performance management, engagement, policy).
• Working familiarity with the Microsoft 365 suite (Excel, Word, PowerPoint, Teams, Outlook).
• Active access to a Microsoft 365 account with a Copilot licence is strongly recommended for hands-on practice.
• No prior experience with artificial intelligence, machine learning, or programming is required.